TERMS & CONDITIONS

1. Acceptance of Terms

By accessing our website or using our services, you agree to comply with these Terms & Conditions. Please read them carefully before proceeding.

2. Services Offered

Persist Technology provides the following healthcare-focused services:

  • Medical billing services
  • Medical coding services
  • Revenue Cycle Management (RCM)
  • Claims processing & denial management
  • Accounts receivable (AR) follow-up

Our mission

These services are designed to improve cash flow, reduce denials, and optimize revenue cycles for healthcare providers.

3. User Responsibilities

Clients agree to:

  • Provide accurate and complete data
  • Maintain confidentiality of login credentials
  • Comply with applicable healthcare regulations

4. Compliance Obligations

Both parties agree to comply with:

  • HIPAA regulations
  • US healthcare billing and coding standards
  • Applicable data protection laws

5. Intellectual Property

All content, processes, and proprietary systems remain the intellectual property of Persist Technology Private Limited and may not be reproduced or used without written permission.

6. Limitation of Liability

We are not liable for:

  • Errors due to incorrect client-provided data
  • Delays caused by third-party payers
  • Regulatory changes impacting reimbursements

7. Confidentiality

All client and patient data will be handled with strict confidentiality and used only for the purposes of service delivery as outlined in this policy.

8. Termination

We reserve the right to terminate services:

  • For breach of agreement
  • For non-compliance with regulations
  • With prior written notice

9. Governing Law

These terms shall be governed by applicable laws in India and relevant US healthcare compliance regulations. Any disputes shall be subject to appropriate jurisdiction.

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