Legal & Compliance
Privacy Policy
1. Introduction
Persist Technology Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of healthcare data and personal information. As a provider of US Healthcare Revenue Cycle Management (RCM), medical billing, and medical coding services, we adhere to strict data protection and compliance standards.
Our services are aligned with industry best practices, ensuring secure handling of patient data, claims processing, and coding workflows similar to leading RCM providers.
2. Information We Collect
We may collect and process the following categories of data:
a. Personal Information
- Name, email address, and phone number
- Business details and contact information
b. Healthcare Data (Protected Health Information – PHI)
- Patient demographics
- Medical records and diagnoses
- Insurance and billing details
c. Technical Data
- IP address and device/browser information
- Usage analytics
3. How We Use Information
We use collected data to:
- Deliver medical billing and coding services
- Process insurance claims and reimbursements
- Ensure compliance with US healthcare regulations
- Improve operational efficiency and service quality
- Communicate with clients and stakeholders
About Medical billing involves converting clinical data into standardized codes and submitting claims to insurers for reimbursement.
4. Compliance & Data Security
We maintain strict compliance with:
- HIPAA (Health Insurance Portability and Accountability Act)
- Industry coding standards (ICD-10, CPT, HCPCS)
- Data security frameworks and internal audits
Our systems are designed to ensure:
- End-to-end encryption
- Role-based access control
- Secure data storage and transmission
- Continuous monitoring and auditing
Healthcare RCM processes require high accuracy, compliance, and secure workflows to prevent claim denials and ensure proper reimbursement.
5. Data Sharing
We do not sell personal data. We may share data only with:
- Authorized healthcare providers
- Insurance companies (payers)
- Regulatory authorities (when required by law)
- Trusted third-party service providers under strict agreements
6. Data Retention
We retain information only as long as necessary to:
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Support audit and reporting processes
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
8. Cookies Policy
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve service delivery
9. Updates to Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
10. Contact Us
For privacy-related inquiries, please reach out to: